FAQ

If you need help, please check the FAQ or contact us.

  • Are you a factory?

    Yes. We are a professional manufacturer specializing manufacturing various kinds of Irrigation and Green Living products over 30 years. We own over three hundred of Irrigation and Green living products in different category and is one of few factories who can supply a comprehensive range of products to customers by one stop shopping in China.

  • How can I get a quotation of your products?

    Leave us message with your purchase requirements and we will reply you within 4 hour on working time. And you may contact us directly by email.

  • Do you offer samples?

    We are glad to provide samples for you, while, you're required to pay sample charge and the freight.

  • Can you provide OEM service?

    Yes. Customized color, size, packing and logo are all available with MOQ requirement. We have decades of OEM experience.

  • What about the lead time for production?

    It will depend on the design and order quantity, normally it will be 20-45 days after the payment. Some of standard items we keep in stock, please check with our salesman about the stock situation firstly.

  • After receipt of goods, how to do if they have any quality problems?

    1.you should take a picture of the quality problem's part.

    2.check how many products have the same quality problem.

    3.advice quality problem products order no. (PI no.)

    Collect the above information then send an e-mail to us, we will pass your complete information to QC department, and get back to you within 3 working days.